Authentication & Admin Console Issues

Incident Report for Macabacus

Resolved

This incident has been resolved. The root cause of the incident was a partial outage at Recurly, our 3rd party subscription management API.

Posted Oct 17, 2023 - 18:37 EDT

Update

We are continuing to investigate this issue.

Posted Oct 17, 2023 - 16:17 EDT

Investigating

We are currently investigating this issue—thank-you for your patience.

Posted Oct 17, 2023 - 16:03 EDT

This incident affected: Website, User authentication, and Recurly.